Frequently Asked Questions

Here you’ll find answers to some of the most common enquiries about our website, services, and the community.

How do I book an appointment?
do I need a GP referral?
How quickly can I get an appointment?
How much does an appointment cost?
Does my GP know about my appointment?
How can I get an X-Ray or scan if needed?
Can I contribute my own questions or suggestions to this page?
Where is the clinic located?
Do I need a doctor’s referral for blood tests?
Can I choose which tests I want?
How will I get my results?
What if my results are abnormal?
Can I get copies of my results?
Will you share results with my NHS GP?
What if you don’t have same-day appointments?
Do you see patients from outside Plymouth?
What should I bring?
Do I have to accept a referral if you recommend one?
Can I choose which specialist or hospital I’m referred to?
Will my insurance cover the referral?
Can you refer me directly to NHS specialists?
Do you refer children?
Are you CQC registered?