FAQ

Questions people ask

Everything you need to know before you book. If your question is not here, send us a message.

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Booking and getting here

How do I book?

Book online with the Book Now button, or call 01752 938102. You do not need a GP referral.

How soon can I be seen?

We aim to see you within a week. Most people who need an urgent appointment are seen within 2 working days.

Are appointments face to face?

Yes. All appointments are in person at our Plymouth clinic.

Do you see children?

No. We see adults aged 18 and over.

Where are you?

Tor Clinical Rooms, 3 Darklake View, Plymouth PL6 7TL. There is free parking on site, and patients come from across Devon and Cornwall.

Your appointment

Who will I see?

Tim Needham, an Advanced Practitioner. You can read about his background on our Meet the Team page.

What should I bring?

Photo ID, a list of your medicines, and any previous results or letters that are relevant.

How much does it cost?

Every fee is on our Service Fees page, and blood test prices are on our price list. You see the price before you book.

Will you tell my GP?

Only with your consent. If you agree, we send a clinical summary to your NHS GP, as long as we have an email address for your surgery. Ear wax microsuction is the exception.

What does a health assessment include?

Extra measurements and a written summary of your results. We usually email the summary to you later the same day.

What if I need a scan?

We can refer you for a scan if you need one. The fee for the scan is paid directly to the hospital or clinic that carries it out.

Payment and cancellations

When do I pay?

When you book, you pay £25 for a blood test, £35 for ear wax microsuction, or £45 for a routine or urgent appointment. Any balance is paid in clinic. Health assessments are paid in full when you book.

What if I need to cancel?

If you cancel more than 5 days before your appointment, we refund you in full. Between 24 hours and 5 days before, we retain 50% of the fee. Under 24 hours, or if you do not attend, we retain the full fee. Please let us know as early as you can. Read our full cancellation policy.

Blood tests

Do I need a referral for a blood test?

No. Book a blood test on its own, or have bloods taken during a consultation.

Is there a blood draw fee?

A blood test booked on its own includes a £25 blood draw fee, paid when you book. If we take your bloods during a consultation, this fee is waived.

How do I get my results?

By email, usually the next working day. Some specialist tests take longer, and we tell you when you book. A clinician follows up anything abnormal.

Can my GP see my results?

Only if we send them. With your consent, we can send your results to your NHS GP if we have an email address for your surgery. Your GP cannot access any of the records we hold about you.

Referrals and insurance

Can you refer me to a specialist?

Yes, if you need it. A referral is a recommendation and you can say no. We can refer you privately to a consultant or hospital of your choice. For NHS referrals we write to your GP, who refers you through the NHS.

Will my insurance cover it?

It depends on your policy. Please check with your insurer before you book.

About us

Are you regulated?

Yes. Tamar Health is registered with the CQC. Our services are private, and we encourage you to stay registered with your NHS GP.

What our patients say

Tamar Health place picture
5.0
Based on 6 reviews
Daniel Robinson profile picture
Daniel Robinson
4 months ago
Great friendly professional service
PJ P profile picture
PJ P
5 months ago
Tim offers a professional service, with a calm and comfortable manner. The clinic is modern with easy access. Highly recommended.
Professional, welcoming staff. Overall good experience
John profile picture
John
5 months ago
I highly recommend Mr Tim – outstanding, top level qualification and expertise, especially in a extremely difficult case involving a completely blocked ear. The procedure was handled decisively and safely, without any adverse effects. Great experience, professionalism, and composure inspire full trust and confidence. On top of that, on exceptionally kind an welcoming atmosphere that makes you feel safe and well cared for. Absolutely a service worth recommending Thank you very much for your help and kindness. Best regards Jola
Nicole Sharp profile picture
Nicole Sharp
6 months ago
I was seen within 24 hours of my enquiry. Tim was very informative. The clinic was nice and clean. Would definitely recommend!!
Holly S profile picture
Holly S
8 months ago
I woke up with an issue with my ears that prevented me from going to work. Tim was able to fit me in urgently for an appointment and was very knowledgeable and friendly. Highly recommend!

Read all our Google reviews →

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Urgent and routine appointments, with no GP referral needed.

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