Prescriptions
When a prescription is clinically appropriate, Tamar Health issues it digitally during your consultation for a small £3 administration fee. We use CloudRx and SignatureRx, two established digital prescribing platforms, so your prescription is sent securely and electronically to a pharmacy of your choice rather than on paper. You can have your medication posted to your door or collected from a local pharmacy, whichever suits you better.
How it works
- Book your consultation — prescriptions can only be issued following a clinical assessment. Book an appointment below.
- Clinical assessment — during your appointment, your clinician reviews your symptoms, history, and any relevant results. If a prescription is clinically appropriate, it is issued at this point.
- Digital prescription sent — your prescription is transmitted securely and electronically to the pharmacy. No paper, no printing, no posting.
- Payment link by SMS or email — the pharmacy sends you a payment link for any administration and medication costs. Payment must be completed before medication is prepared or dispatched.
- Receive your medication — either posted directly to your address (usually next working day) or ready to collect from your chosen local pharmacy.
Your two options
Both options use regulated digital prescribing platforms. The differences are speed, convenience, and the small additional charges set by the pharmacy software and dispensing pharmacy.
- Prescription sent electronically to the dispensing pharmacy
- Medication prepared and posted to your address
- Delivery usually next working day
- No need to visit a pharmacy
- Prescription sent digitally to a local pharmacy near you
- You receive a payment link by SMS or email
- Once payment is complete, medication is prepared
- You collect directly — no postal wait
Fees & transparency
Tamar Health charges a small £3 administration fee for issuing a prescription. The additional charges shown above relate solely to pharmacy processing, dispensing software, and where applicable, delivery — and are applied by the pharmacy and software provider, not by Tamar Health.
| Charge | Who it goes to | Amount |
|---|---|---|
| Prescribing administration fee | Tamar Health | £3 |
| Admin & preparation (home delivery) | CloudRx / pharmacy | £3 |
| Postage & delivery | CloudRx / pharmacy | £5 |
| Admin & preparation (pharmacy collection) | SignatureRx / pharmacy | £2 |
| Medication cost | Dispensing pharmacy | Varies by item |
• Payment to the pharmacy must be completed before medication is prepared or dispatched.
• Prescriptions are only issued following a clinical consultation — we cannot issue prescriptions without seeing you.
• Prescriptions are for clinically appropriate, current conditions only.
• Repeat prescriptions are not issued without clinical review.
• Controlled drugs are not prescribed at Tamar Health — please speak to your NHS GP or a specialist service.
• Vaccinations are not available through this service.
• Preparation and collection times depend on pharmacy workload and stock availability — please plan accordingly for time-sensitive medication.
What we commonly prescribe
Prescriptions are issued only where clinically appropriate following your assessment. Common reasons patients are prescribed medication at Tamar Health include:
- Minor infections & skin conditions — where clinically appropriate following examination
- Ongoing monitoring — continuation or adjustment of existing medication following blood test review
We do not currently prescribe controlled drugs or provide vaccinations. If you are unsure whether your needs fall within our prescribing scope, please contact us before booking.
Common questions
Do I pay Tamar Health for the prescription?
Tamar Health charges a small £3 administration fee for issuing a prescription. Any additional pharmacy and software charges are separate and applied by the dispensing pharmacy and platform — not by Tamar Health.
Which option should I choose — delivery or collection?
If convenience matters more than speed, home delivery is usually the easier option — your medication arrives the next working day with no trip required. If you need the medication quickly or prefer to pick it up yourself, local pharmacy collection is usually faster as it avoids postal transit. Please let us know your preference when booking so we can select the correct provider.
Can I get a repeat prescription without coming in?
No. We do not issue repeat prescriptions without a clinical review. This is a regulatory and safety requirement. If you are on long-term medication that was originally prescribed elsewhere, please book a monitoring appointment so we can assess whether it remains appropriate before prescribing.
How long does it take to receive my medication?
For home delivery, medication is usually dispatched the same day payment is made and arrives the next working day. For local pharmacy collection, timing depends on the pharmacy’s workload and stock — it is often available within a few hours of payment. We cannot guarantee specific timescales as these are set by the pharmacy.
Can you prescribe controlled drugs?
No. Controlled drugs are not prescribed at Tamar Health. If you require controlled medication, please speak to your NHS GP or a specialist service that is set up to manage controlled drug prescribing.
What if I already have a prescription from my GP — can you dispense it?
No. Tamar Health is a prescribing clinic, not a pharmacy. We cannot dispense medication or process prescriptions issued by other clinicians. If you need a prescription dispensed, please take it directly to a pharmacy.
Is this service regulated?
Yes. All prescribing at Tamar Health is carried out by a registered clinician in accordance with UK prescribing standards. Our digital prescribing partners, CloudRx and SignatureRx, are established platforms used by regulated private healthcare providers across the UK.
Ready to book?
Consultations are available at our Plymouth clinic. If a prescription is appropriate, it will be issued during your appointment.
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