Prescriptions
When a prescription is clinically appropriate, Tamar Health issues it digitally during your consultation for a small £5 administration fee. We use CloudRx and SignatureRx, two established digital prescribing platforms, so your prescription is sent securely and electronically to a pharmacy of your choice rather than on paper. You can have your medication posted to your door or collected from a local pharmacy, whichever suits you better.
How it works
- Book your consultation — prescriptions can only be issued following a clinical assessment. Book an appointment below.
- Clinical assessment — during your appointment, your clinician reviews your symptoms, history, and any relevant results. If a prescription is clinically appropriate, it is issued at this point.
- Digital prescription sent — your prescription is transmitted securely and electronically to the pharmacy. No paper, no printing, no posting.
- Payment — the prescribing administration fee, the admin & licence fee, and (for home delivery) the postage fee are all paid directly to Tamar Health at the time your prescription is ordered. Your medication is paid for separately: CloudRx will contact you directly to take payment online if you’ve chosen home delivery, or you’ll pay in person at the pharmacy when you collect via SignatureRx.
- Receive your medication — either posted directly to your address (usually next working day) or ready to collect from your chosen local pharmacy.
Your two options
Both options use regulated digital prescribing platforms. The differences are speed, convenience, and the small additional charges set by the pharmacy software and dispensing pharmacy.
- Prescription sent digitally to a local pharmacy near you
- Admin & licence fee paid to Tamar Health when you order
- No postage fee — available immediately, no postal wait
- Pay for your medication in person at the pharmacy when you collect
- Prescription sent electronically to the dispensing pharmacy
- Admin & licence fee and postage paid to Tamar Health when you order
- CloudRx will contact you directly to take payment for your medication
- Sent via Royal Mail 24, aiming for next working day delivery
- No need to visit a pharmacy
Fees & transparency
Tamar Health charges a prescribing administration fee for issuing your prescription, plus an admin & licence fee for using the online pharmacy platform. Both are paid directly to Tamar Health at the time your prescription is ordered. If you choose home delivery, a £5 postage fee (sent via Royal Mail 24) is also paid to Tamar Health at the time of order. The cost of your medication is billed separately: CloudRx will contact you directly to take payment online if it’s delivered, or you’ll pay the pharmacy in person if you collect via SignatureRx.
| Charge | Who it goes to | Amount |
|---|---|---|
| Prescribing administration fee | Tamar Health | £5 |
| Admin & licence fee (home delivery) | Tamar Health | £5 |
| Postage & delivery (Royal Mail 24) | Tamar Health | £5 |
| Admin & licence fee (pharmacy collection) | Tamar Health | £5 |
| Medication cost (home delivery) | CloudRx, paid online | Varies by item |
| Medication cost (pharmacy collection) | Pharmacy, paid in person | Varies by item |
| Hospital / other clinic prescription request | Tamar Health | Estimated £20–£150 (case by case) |
• The admin & licence fee, and postage if applicable, are paid to Tamar Health at the time you order; payment for your medication must be completed with the pharmacy before it is prepared or dispatched.
• Prescriptions are only issued following a clinical consultation — we cannot issue prescriptions without seeing you.
• Prescriptions are for clinically appropriate, current conditions only.
• Repeat prescriptions are not issued without clinical review.
• Controlled drugs are not prescribed at Tamar Health — please speak to your NHS GP or a specialist service.
• Vaccinations are not available through this service.
• Requests to take over a prescription from a hospital or another clinic are considered case by case and may be declined if they fall outside our clinical knowledge or scope — please email hello@TamarHealth.com to discuss before booking.
• Preparation and collection times depend on pharmacy workload and stock availability — please plan accordingly for time-sensitive medication.
What we commonly prescribe
Prescriptions are issued only where clinically appropriate following your assessment. Common reasons patients are prescribed medication at Tamar Health include:
- Minor infections & skin conditions — where clinically appropriate following examination
- Ongoing monitoring — continuation or adjustment of existing medication following blood test review
We do not currently prescribe controlled drugs or provide vaccinations. If you are unsure whether your needs fall within our prescribing scope, please contact us before booking.
Prescriptions requested by a hospital or another clinic
From time to time, a hospital team, specialist, or another clinic recommends that a patient’s ongoing medication be prescribed by their own doctor or another prescriber going forward. We’re happy to consider requests like this, but they sit outside our usual same-day prescribing service and cannot be guaranteed.
- Considered individually — every request is reviewed on its own merits. Whether we’re able to help depends on whether it falls within our clinical knowledge and the scope of what we can safely prescribe at Tamar Health. We reserve the right to decline any request that falls outside this.
- Consultation always required — we cannot agree to prescribe on the basis of an email alone. A consultation with us is needed in every case, so we can properly assess your situation before deciding.
- Bring the letter or request — please bring or send us the letter or prescription request from your hospital consultant, specialist, or clinic at the time of your consultation, so we can see exactly what has been recommended and why.
- Fees are higher and agreed case by case — these requests take more clinical time to review than a standard consultation, so the fee is higher than our usual £5 administration charge. Estimated at £20 to £150 depending on complexity, and will always be confirmed with you before we proceed.
Common questions
Do I pay Tamar Health for the prescription?
Yes. Tamar Health charges a prescribing administration fee and an admin & licence fee, and (for home delivery) a £5 postage fee sent via Royal Mail 24 — all paid directly to Tamar Health at the time your prescription is ordered. The cost of your medication is separate: CloudRx will contact you directly for online payment if it’s delivered, or you’ll pay the pharmacy in person if you collect via SignatureRx.
Which option should I choose — delivery or collection?
If convenience matters more than speed, home delivery is usually the easier option — your medication is sent via Royal Mail 24, aiming for next working day, with no trip required. If you need the medication quickly or prefer to pick it up yourself, local pharmacy collection is usually faster, with no postage fee and no postal wait, and you pay for your medication in person when you collect. Please let us know your preference when booking so we can select the correct provider.
Can I get a repeat prescription without coming in?
No. We do not issue repeat prescriptions without a clinical review. This is a regulatory and safety requirement. If you are on long-term medication that was originally prescribed elsewhere, please book a monitoring appointment so we can assess whether it remains appropriate before prescribing.
Can you take over a prescription that my hospital or another clinic has asked for?
Possibly — we consider these requests on a case-by-case basis, depending on whether they fall within our clinical knowledge and scope, and we reserve the right to decline. We can’t agree to this by email alone: a consultation is always required, and we’ll need to see the letter or prescription request from your hospital consultant or clinic at the time. Fees for this type of request are higher than our standard administration fee, estimated at £20 to £150 depending on complexity, and are confirmed with you individually before we proceed. Please email hello@TamarHealth.com first if you’d like to discuss whether we’re likely to be able to help before you book.
How long does it take to receive my medication?
For home delivery, medication is dispatched via Royal Mail 24 once CloudRx has taken payment from you, aiming for next working day delivery (this is Royal Mail’s aim, not a guarantee). For local pharmacy collection there’s no postage fee and no postal wait — medication is often available very quickly once ordered, though this depends on the pharmacy’s workload and stock. We cannot guarantee specific timescales as these are set by the pharmacy and courier.
Can you prescribe controlled drugs?
No. Controlled drugs are not prescribed at Tamar Health. If you require controlled medication, please speak to your NHS GP or a specialist service that is set up to manage controlled drug prescribing.
What if I already have a prescription from my GP — can you dispense it?
No. Tamar Health is a prescribing clinic, not a pharmacy. We cannot dispense medication or process prescriptions issued by other clinicians. If you need a prescription dispensed, please take it directly to a pharmacy.
Is this service regulated?
Yes. All prescribing at Tamar Health is carried out by a registered clinician in accordance with UK prescribing standards. Our digital prescribing partners, CloudRx and SignatureRx, are established platforms used by regulated private healthcare providers across the UK.
Ready to book?
Consultations are available at our Plymouth clinic. If a prescription is appropriate, it will be issued during your appointment.
Book an appointment