Aftercare and Follow up

Your care does not end when the appointment finishes. We believe that clear communication and continued support after a visit are just as important as the consultation itself. Every patient leaves with a clear understanding of what was found, what happens next, and who to contact if anything changes.

Every patient Leaves with clear next steps and written guidance where relevant
Next working day Blood test results returned and explained for most tests
Always available Contact us after your visit if anything feels unclear

What happens after your appointment

Before you leave the clinic, your clinician will run through everything that was covered, what to expect in the coming days, and when you should seek further attention. Nothing is left ambiguous.

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Clear post-appointment advice

Personalised guidance on what is normal, what to watch for, and how long recovery or improvement typically takes for your specific presentation.

2

Written information where relevant

For procedures such as ear wax removal, you will receive written aftercare information to take home and refer to in the days that follow.

3

Results explained in plain language

Blood test results are returned promptly and written in straightforward terms, with a clear summary of what they mean for your health.

Follow-up and further care

If a follow-up appointment is recommended, we will arrange this at a time that suits you. Where results indicate the need for further investigation, we will guide you through the most appropriate next steps.

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Follow-up appointments

Arranged at a time that suits you if further review is needed. Continuity with the same clinician wherever possible.

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Repeat prescriptions

If ongoing medication is required, prescriptions can be issued digitally and sent directly to your chosen pharmacy.

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Further investigation

Where results suggest further testing is needed, we will arrange repeat tests or advise on the most appropriate next step.

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Specialist referrals

If specialist input is required, we can provide referral letters to NHS or private consultants, with a clinical summary to support your care.

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NHS GP letters

We write to your registered NHS GP with a clinical summary following every appointment, keeping your NHS record current. You can opt out at any time.

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Lifestyle and self-care advice

Where appropriate, we provide clear guidance on lifestyle changes, diet, exercise, or monitoring that can support your recovery or long-term health.

Questions after your visit

We encourage all patients to get in touch if anything feels unclear, new symptoms develop, or you are unsure whether something needs attention. There is no charge for a brief follow-up call to discuss your results or aftercare.

Get in touch any time. If you have a question after your appointment, call or message the clinic and we will do our best to help. If your concern is urgent, please use our urgent appointment service or contact 111 or 999 if appropriate. Contact us →

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